FAQs

  • Prem Rouge is a water-based, alcohol-free fragrance crafted from natural ingredients. It's designed for layering, gentle on your skin, and blends traditions from East and West. Each bottle is made in small batches with meticulous attention to detail and in the most environment-friendly way possible/

  • Not at all. Prem Rogue has been created for all genders. We designed these fragrances to be enjoyed by everyone, regardless of gender. The scent notes we've chosen work beautifully on all skin types, allowing each person to experience their own unique version of Prem Rogue.

  • We deliver to the UK and EU. UK deliveries in 1-2 days and EU in 3-5 days

  • We believe in transparency. The price reflects our use of premium natural ingredients, innovative WPE technology, small-batch production methods, and commitment to fair wages throughout our supply chain. Each set includes two complementary 30ml fragrances, designed to be layered for a personalised experience.

  • We've intentionally created an intimate scent that develops beautifully over time. While not overwhelming, it has excellent longevity – perfect for those who appreciate understated elegance.

  • Yes to both. The white colour comes from our WPE (Water Plant Emulsion) base mixed with natural oils. The visible oil droplets are normal – simply shake well before use to blend the ingredients.

  • Yes, Prem Rouge is non-staining and perfect for fabric application. Many customers prefer this as it preserves the original scent notes better than skin application, where your natural chemistry can alter the fragrance.

  • Keep in a cool, dry place away from direct sunlight. The bottle is designed to preserve the fragrance's integrity.

  • Each box includes sample sachets of both fragrances. Test these before opening your sealed bottle. If you're not satisfied, return the unopened bottle within 14 days for a full refund.

  • Currently, we ship only within the UK and EU due to regulatory requirements.

  • Yes, our fragrances are vegan and we never test on animals. We are certified Vegan. Being a pending BCorp company, we're committed to ethical practices throughout our production process.

  • As a micro-business committed to quality, we keep production small to ensure every bottle meets our exacting standards and receives personal attention.

  • While we've designed the bottles with refills in mind (note the screw-on pump), we'll introduce refill options once we have sufficient demand. Meanwhile, we recommend reusing your empty bottle as a flower vase, plant mister, or decorative piece.

  • Yes, we'll launch new fragrances once or twice a year, each with its own unique story. However, Prem Rouge is a one-time creation - once it's gone, it's gone.


Delivery

We believe in simplicity and transparency. We ship to the UK and the European Union.

We aim to commence deliveries in October. We'll keep you updated on our progress, through our newsletter.

UK Delivery

Complimentary standard delivery on all orders.

(Estimated 2–4 working days)

EU Delivery

Shipping charges apply and are calculated at checkout.

(Estimated 3–7 working days)

All-Inclusive Pricing

The total price paid at checkout is all-inclusive. This covers all applicable taxes, duties, and shipping fees for both UK and EU destinations. You will not incur any additional costs upon delivery.

WE SHIP TO

UK
Europe (EU Countries)


Returns Policy

We believe in keeping things simple. A fragrance is a personal choice, and you should be completely comfortable with yours.

Try At Home
Every fragrance order comes with complimentary sample sachets. Use the sample first to experience the scent on your skin or your clothes.

Changed Your Mind?
If you decide the fragrance is not right for you, you can return the main package for a full refund. No hassle.

The Condition
To qualify for a refund, the seal on the inner box containing the fragrance bottle must be completely unopened and intact. If the seal is broken, we cannot accept the return.

The Process

  1. Notify Us: Contact us at returns@dillihouse.com within 14 days of receiving your order.

  2. Return the Box: Return the main product to us following the instructions we provide.

  3. Refund: Once we receive the sealed product, we will process your full refund.

Return address

Dilli House Ltd
5-7 Buck Street
Camden Collective
NW1 8NJ