Before returning

Every order includes complimentary sample sachets. Test these first: apply the scent on your skin or clothing and allow a few minutes for it to fully unfold. This way, you can experience the fragrance before deciding whether to open your main package.

Returns

If the fragrance isn’t right for you, you’re welcome to return the unopened package for a full refund.

How it works:

1. Before returning, make sure the seal on the inner box is fully intact. Once the seal is broken, we’re unable to accept a return.

2. Notify us within 14 days of receiving your order at
returns@dillihouse.com

3. Send it back following the instructions we provide.

4. Refund: As soon as we receive the sealed product, we’ll process your refund in full.

Return address

Dilli House Ltd
5-7 Buck Street
Camden Collective
NW1 8NJ

Delivery regions

UK

Standard delivery is free for all orders in the UK.
(Estimated 2 working days)

EU

Additional charges for shipping, duties and taxes apply and are calculated at checkout.
(Estimated 3–5 working days)


All prices shown at checkout are all-inclusive. This means all applicable taxes, duties, and shipping fees for both UK and EU destinations are covered. You won’t face any additional charges upon delivery.